Managed services involve outsourcing operational responsibilities to third-party providers to streamline business functions, enhance efficiency, and reduce costs. This often includes managing IT infrastructure, security, and other essential services to ensure smooth operations and performance.
Maintaining your organization’s IT hardware and software applications
Take overall responsibility of IT operations, ensure their up time
Maintenance Services
Help troubleshoot network issues, hardware issues, or software issues
Take handover from incumbent and provide support to customers
Resource Department
Provide resources which can be onboarded at clients location. Team shall have basic awareness of the IT systems and softwares and we are expecting clients to provide required software training / learning to ensure they get deployed for ground work.
REPORTING
Provide reports of tickets, IT assets performance , overall status of systems.
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