- Maintaining your organization’s IT hardware and software applications
- Take overall responsibility of IT operations, ensure their up time
Help troubleshoot network issues, hardware issues, or software issues
Take handover from incumbent and provide support to customers
Provide resources which can be onboarded at clients location. Team shall have basic awareness of the IT systems and softwares and we are expecting clients to provide required software training / learning to ensure they get deployed for ground work.T
Provide reports of tickets, IT assets performance , overall status of systems.